Last Updated: October 6, 2025
At treeserviceredmond.com, also referred to as "treeserviceredmond.com," "we," or "us," we value your privacy.
This Privacy Policy describes what information we collect, how we use it, who may receive it, and the choices available to you. By using treeserviceredmond.com or any website that links to this policy, you agree to the practices described here.
Scope
This policy covers information collected:
- Through our Website
- In emails, text messages, and other electronic communications with us
- Via our advertisements and apps on third-party sites when they link to this policy
This policy does not cover information collected offline or on websites we do not operate or control.
Information We Collect
We gather three general categories of information:
1. Information You Provide
Examples include:
- Name
- Address
- Phone number
- Details related to your service request (location, project scope, timing, pricing expectations, notes)
- Any other information you choose to send us
2. Information Collected Automatically
Examples include:
- Pages visited, links selected, time spent on the site, and referring or exit pages
- IP address, device identifiers, approximate location, browser type, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar tracking tools
3. Information from Third Parties
Examples include:
- Updated contact information
- Purchase or engagement history
- Service request verification and fraud screening data
- Advertising and analytics information, including email interaction data
Your information may be handled in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize returning visitors
- Analyze website performance
- Tailor content
- Support advertising efforts
Most browsers allow you to block or remove cookies. Some features may not function properly if cookies are disabled.
Third parties may also place cookies, and we do not control those cookies.
Interest-Based Advertising
We may partner with third parties to display ads that reflect your interests.
Those partners may use identifiers such as IP addresses, cookie IDs, or hashed email addresses to recognize your device.
To learn more or opt out, visit:
How We Use Your Information
We use the information we collect to:
- Deliver, maintain, and improve our services and Website
- Review and complete your service requests
- Connect you with service providers suited to your request
- Send communications about requests, updates, and support
- Customize your experience and our marketing messages
- Conduct analytics, research, and product development
- Detect, stop, and investigate fraud, abuse, and security concerns
- Enforce our Terms of Use and meet legal obligations
How We Share Information
We may share information in the following ways:
Service Providers and Provider Networks
When you request a quote or service, we share the information needed to complete your request with third-party service providers and provider networks.
Corporate Family and Affiliates
We may disclose information to our parent companies, subsidiaries, and affiliates.
Vendors
We share information with vendors that help run our Website and business, such as providers of analytics, security, payments, support, and marketing.
They may use personal information only while performing services on our behalf.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and ad targeting.
Information you submit, such as your email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share information that has been aggregated or de-identified so it does not identify you.
Legal and Safety
We may disclose information when required by law, to protect our rights and safety, or to investigate fraud and abuse.
Business Transfers
We may transfer information as part of a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may apply its own privacy policy to its use of that information.
Your Choices
- Do not provide information: You may browse public pages without submitting personal data, but we cannot process service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to opt out. This will not stop messages from providers we shared your request with.
- Cookies: You can control cookies through your browser settings or the opt-out links listed above.
Access and Control
You may ask us to:
- Review the data we hold about you
- Update inaccurate information
- Delete information, subject to legal or operational requirements
- Share concerns about how we use your data
Use the contact methods listed in the How to Contact Us section.
Data Retention
We keep personal information for as long as reasonably needed to carry out the purposes described in this policy, based on:
- The type and sensitivity of the information
- The risk of harm from unauthorized use or disclosure
- The purposes of processing
- Legal and regulatory requirements
- Whether those purposes can be achieved another way
Security
We use administrative, technical, and physical safeguards designed to protect personal information.
Sensitive submissions are sent over SSL. Even so, no transmission or storage system can be guaranteed to be completely secure.
Children's Privacy
This Website is not designed for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with proper consent or legal capacity.
California Privacy Rights
If you are a California resident, you may have the rights below, subject to certain exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources of that information
- Business or commercial purposes for collection and use
- Categories of third parties with whom we shared information
- Specific pieces of personal information we maintain about you
Right to Delete
You may ask us to delete personal data collected from you, unless an exception applies.
Right to Correct
You may request correction of inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may count as "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently because you exercise your privacy rights.
Verification
We verify requests before responding. Requests that are unverified or excessive may be denied.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may ask for proof of authorization.
Shine the Light
California residents may request a list of third parties that received personal information for direct marketing during the previous calendar year.
Send a written request with "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for U.S. residents.
If you access it from outside the United States, your information may be transferred to and processed in the U.S., where privacy laws may differ from those in your country.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will be updated.
If you keep using the Website after changes take effect, you accept the revised policy.
How to Contact Us
Chop Chop Tree
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
